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AI agent

Answers from your FAQ. Hands off when it doesn't know.

Give the AI your FAQ, policies and product details. It answers from that, in your tone, and when a question falls outside what you've told it, it says so and flags the conversation for you.

How it works

  1. 1

    Teach it

    Add knowledge base entries: shipping, sizing, pricing, collaborations.

  2. 2

    Set the guardrails

    Topics it must not answer, when to hand off, how it should sound.

  3. 3

    Use it anywhere

    As a step in any flow, or as the reply to every DM.

No invented answers

If it isn't in your knowledge base, it doesn't pretend. The conversation moves to your Inbox instead.

Honest handoff

Handed-off conversations are flagged so you can pick them up.

Inside the rules

AI replies go through the same window, rate-limit and opt-out checks as every other message.

Metered clearly

AI replies are counted separately from DMs, so you always know what you've used.

Questions

It's instructed to answer only from your knowledge base, and to hand off when the answer isn't there.
AI replies are included on the paid plans, with a monthly allowance.

Works well with

Set it up once. Never miss a DM again.

Built only on Meta’s official API. Every safety feature included on the free plan.