How InstaDM247 works

InstaDM247 automates an Instagram professional account (Business or Creator) using only Instagram's official API. The core idea: an automation listens for something on Instagram (a comment, a story reply, a DM…) and runs a flow (a chain of steps like "Send DM", "Wait", "If / else") for the person who did it.

While you're signed in, going to instadm247.com opens your Dashboard straight away; if you've been signed out it asks you to log in. To see the public home page while signed in, use instadm247.com/?home.

The sidebar is grouped as:

• Overview: Dashboard, Safety Center
• Engage: Automations, My content, Inbox, Campaigns, Broadcasts, DM Planner, Scheduler, Templates
• Audience: Contacts, Lead forms, Link in bio
• Intelligence: Analytics, AI agent, AI Helper
• Then Settings, which opens its own menu beside the page: Profile, Workspace, Instagram accounts, Plan & billing, Developers, Danger zone. On a phone that menu is a row of tabs at the top.
• And Help, which opens Support, Request a feature and Take the tour.

On a computer, the button at the top of the sidebar (beside the logo) collapses it to icons, with each name shown on hover; click the logo to expand it again. It stays the way you left it. On a phone the menu always opens full width. Below that, your Instagram accounts on one line (a dot shows if any needs attention; click to manage them) and, on a plan, a usage card: your plan, automated DMs (and AI replies on Pro and Business) used this month against the plan, and an Upgrade button (always on Free; on paid plans once you've used 80%). Replies you type in the Inbox are never counted. At the limit, automated DMs are skipped until the 1st.

Right after sign-up, Welcome asks three quick things: who you're setting this up for (Myself, My business or brand, A client), what you want your DMs to do (Sell digital products, Sell physical products, Share affiliate links, Grow my followers, Build my brand, Send people somewhere, Answer questions faster; pick any), and to Connect Instagram (or I'll do it later). Skip for now skips all of it. The answers pick the templates under For you in the template library; change them in Settings → What you're here for. New workspaces see a Getting started bar under the header: progress through confirming your email, connecting Instagram, creating an automation, switching it on and your first automated DM, with a button for the next step. Click its title to see every step; × hides it. Help → Take the tour shows where everything is in the sidebar.

Public docs (the same guidance, readable without signing in) are at /docs, under Resources in the site's header.

Instagram's rules, which InstaDM247 enforces automatically on every plan:

• 24-hour messaging window: you can only DM someone within 24 hours of their last message, comment-triggered private reply, or story interaction. After that, messages are skipped, not sent.
• One private reply per comment, and only within 7 days of the comment (for Live comments, only while the broadcast is live).
• Hourly rate limits per account. Messages over the limit are queued and retried.
• Slow Down mode and viral post protection throttle sending when a post suddenly takes off, so the account doesn't look like a bot.

Nobody can DM people who have never interacted with the account. There is no "mass DM to followers", because Instagram doesn't allow it.