Inbox

Inbox shows every conversation across connected accounts, updating live. Type a reply at the bottom to answer yourself. Your own replies are never limited by your plan.

• Pause automation for this thread stops automations messaging that person while you handle it ("You're handling this").
• Inside the 24-hour window, a reply you type goes out like any other message. Automations stop 24 hours after the person's last message; after that, a reply you type yourself can sometimes still go out for up to 7 days, marked "· human". If Instagram doesn't allow it, the message says so, and you can reply as soon as they message you again.
• People show by their @username. Someone who messages you first is looked up on Instagram to get it, which can take a moment; if Instagram doesn't share it, they show as their name or "Instagram user".
• The speaker and bell buttons turn on a sound and desktop notifications for new messages (your browser asks permission the first time).